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Historic flooding hits homes near the Willow Waterhole Bayou and Braewick ditch

posted May 31, 2015, 12:34 PM by Westbury Civic Club President   [ updated Jun 1, 2015, 6:39 AM ]


Tonight (Monday, June 1st) at 7:00 p.m., there will be a town hall meeting where representatives from FEMA will share information regarding how to access the FEMA resources . Immediately following the meeting, representatives and volunteers will be available to assist Houston residents in need. The ERJCC is located at 5601 South Braeswood. Please pass the word as those who need it most may not be connected to social media.

:Report flooding to the City of Houston

The City of Houston Office of Emergency Management is asking any residents who experienced flooding inside their home or business to report it to the Houston 311 Help & Information Line.  

The City of Houston and regional response agencies are currently trying to assess the level of structural damage sustained as a result of flooding.

FEMA has declared disaster area for Harris County

Individuals who sustained losses in the designated area can begin applying for assistance by registering online at www.DisasterAssistance.gov or by calling 1-800-621-FEMA (3362). The toll-free telephone numbers will operate from 7 a.m. to 9 p.m. (local time) seven days a week.  You will need:

·     Social Security number

·     Current and pre-disaster address

·     Telephone number where you can be contacted

·     Insurance information

·     Total household annual income

·     Routing and account number from your bank (only necessary if you want to have disaster assistance funds transferred directly into your bank account).

·     Description of your losses that were caused by the disaster.

The link below provides a helpful spreadsheet for documenting contents losses:


 Help available for flood victims

Dealing with a flooded home can be overwhelming, some companies are offering free services for Houston area victims

If you are 60 or older or know a neighbor who is and feel they may be overwhelmed & needing additional assistance, please contact Sheltering Arms.  If you have concerns about an elderly neighbor who was affected by the flood, here is another resource. From Meggin Lorino - Director, Senior Activity & Education Services at Sheltering Arms: If any of our neighbors are 60 and older and seeming overwhelmed by the recent flood please encourage them to call Sheltering Arms 713.685.6577

-The Federation is collecting monetary donations at www.houstonjewish.org/houstonflood 

-JFS is recruiting volunteers who can assist with physical labor at jfsvolunteer@gmail.com

-If you can volunteer: jfsvolunteer@gmail.com

-JFS is collecting gift cards for $50, $100, $200 or $500 good at groceries, pharmacies, big box stores like Target, Walmart, Lowes or Home Depot. Drop off at Jewish Family Service at 4131 S. Braeswood Blvd., Houston, TX 77025. M-Th, 8:30 a.m.-5:30 p.m., F, 8:30 a.m.-4 p.m.

-The following items are needed: bottled water, work gloves, plastic storage bins, heavy trash bags, heavy duty razor blades to rip out carpet, cleaning supplies including old towels. Please drop off at the ERJCC at 5601 S. Braeswood Blvd, Houston, 77096.


-From Westbury Civic Club.: If you are willing/able to provide supplies or manpower  or if you NEED assistance please email  WestburyStephanie@gmail.com  Errands needed: packing belongings, doing laundry, running errands while people deal with contractors. Supplies needed: boxes, cleaning supplies, gloves, bug spray, coolers, clothing, towels, water, ice, non-perishables, fans


Air BNB is making it easy for those forced out of their homes to connect with others who are willing to open their homes to flood victims. They are offering all services free for flood victims through June 9. Visit their website at https://www.airbnb.com/
U-Haul is offering flood victims 30 days of free storage at the following locations:

U-Haul Company of Gulf Coast Texas
1617 San Jacinto
Houston, TX 77002
(800) 392-3181
U-Haul Company of East Houston
11202 Antoine Drive
Houston, TX 77066
(877) 755-6534

U-Haul Company of West Houston
8518 Highway 6 South
Houston, TX 77083
(800) 486-2382

U-Haul Storage Centers of Houston
2415 South Dairy Ashford Road
Houston, TX 77077
(281) 531-4022

In addition to the 30-days-free self-storage assistance being offered, people who need boxes can take advantage of the U-Haul Take a Box, Leave a Box Program. The program enables customers to return their reusable boxes and allows others to take them as needed – FREE. U-Haul encourages anyone who has any type of reusable box to drop it off at the nearest U-Haul location and allow another family to reuse the box, free of charge, instead of throwing the reusable box into the recycling bin.

The P&C Law Firm is offering free legal assistance to individuals affected by the storm. Contact Stacie Carr at 832-413-4024 for more information.

The Houston Bar Association is offering free legal advice on their LegalLine program from noon until 9 p.m. on Wednesday, June 3. Flood victims can call 713-759-11-33 with questions.

Flood Debris Collection begins

The City is coming through to pick up all of the debris placed out for collection. Debris will be picked up if it is between the sidewalk and the street .
The trucks cannot get down a street that has vehicles parked on both sides. Please do your best to ask construction workers, professional assistance, and friends to park in your driveway leaving the streets as clear as possible allowing these huge trucks in. Please be patient and know that the trucks are on the way. Normal trash/recycling pick up will resume for the neighborhood on Thursday .

Assistance for uninsured property owners

The National Association of Christian Churches is an organization that is will help those that are uninsured and suffered damages and loss due to flooding.. 

If you are in need of assistance and do not have flood insurance, please contact:

Angelica Ortega
NACC Disaster Services
PO Box 841801
Houston, Texas 77284

Office (832)626-7111 ext. 101
Fax (832)649-3480

City Water is Safe to drink!

The City of Houston's potable  water system was not affected by the recent flooding event. The water is safe to drink. The facility in question, the Meyerland groundwater plant located at 9020 S Rice Ave. was surrounded by flooded streets after the heavy rain event on May 25th. However, after the flood water receded, a thorough inspection of the plant on May 26th showed no evidence of any damage to the plant and it is fully functional.

Despite significant flooding throughout the City of Houston, the City of Houston water treatment plants are fully operational, and water quality within the City owned and operated public systems has not been affected.

Important Phone Numbers:

Precinct 5 Constables:

Houston Police Department: 
9-1-1 – Emergencies
713.884.3131 – Non Emergencies

City of Houston:
3-1-1 or download the “Houston 3-1-1” app or www.houston311.org


Gas: 713.659.2111
Electric: 713.207.2222
Website: www.centerpointenergy.com



AT&T Residential Service:


Find Your Towed Car:

Red Cross:
713.526.8300 for more information:

Houston Food Bank:


County Sherriff Adrian Garcia:

Thanks to MCIA for making much of this information available.